How To Order

Contact US

You can place your order …

1) BY EMAIL: info@theplaydoctors.co.uk

2) ONLINE: Ordering here on the website is easy. Simply place your purchase in the cart and then pay by credit/debit card or PayPal. Education, health, social services and other public sector establishments can order on account by using the online shop, email, or by filling out the short form here. When the order is shipped we will send out an invoice to you with standard 30 day terms.

INTERNATIONAL CUSTOMERS

We are delighted to supply overseas customers. We do ask that you email us at info@theplaydoctors.co.uk or fill in the short form here with the products you would like to order and your address information. We will then be able to accurately provide a P&P quote for your order.

Packing and delivery

A packing and delivery charge will be applied as follows:

  • £1.49 for orders under £15.00
  • £3.49 for orders between £15.00 and £50.00
  • £3.99 for orders between £50.00 and £100.00
  • Over £100 – FREE UK delivery

For orders outside of the UK, please contact us for a shipping quote.

Returns and refunds

The Play Doctors will refund or exchange items returned to us in good condition for resale within 28 days of receipt. The customer is expected to cover the cost of return delivery charges. 

We recommend that you send your return via a delivery method that allows you to track the package or you request proof of delivery, so that you have full reassurance of its safe return.